Privacy Policy

PRIVACY POLICY
www.digitalbiz.agency
Effective date: 19th April 2024


1. Introduction


1.1 Purpose and Commitment Welcome to Digital Biz Agency ("we", "us", "our"). We are committed to protecting your privacy and handling your data openly and transparently. We respect your privacy. This policy explains your rights regarding the information we collect and how it protects your privacy under applicable laws including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), the Personal Information Protection and Electronic Documents Act (PIPEDA), the California Online Privacy Protection Act (CalOPPA) and any other applicable to our jurisdiction.


1.2 Applicability This policy applies to all information collected through your interaction with us on our website located at
https://digitalbiz.agency, through our mobile applications, and any other online service that links to this policy.


2. Effective Date and Revisions


2.1 Effective Date This Privacy Policy takes effect as of 04/19/2024 and will remain in effect except concerning any changes in its provisions in the future, which will be in effect immediately after being posted on this page.


2.2 Revisions to the Policy We reserve the right to update or change our Privacy Policy at any time. You should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide by and be bound by the modified Privacy Policy.


3. Information Collection


3.1 Types of Data Collected We collect various types of information for various purposes to provide and improve our Service to you. These include:

  • Personal Identification Information: Name, email address, telephone number, address, and other demographics.
  • Billing Information: Payment card details, billing address, and other financial information necessary for transaction processing.
  • Technical and Usage Data: Information that web browsers, mobile devices, and servers typically make available, such as IP address, browser type, unique device identifiers, language preference, referring site, the date and time of access, operating system, and mobile network information.


4. Information You Provide


4.1 Voluntary Disclosure You may provide us additional information by filling in forms on our website or by corresponding with us by phone, email, or otherwise. This includes information you provide when you create an account, subscribe to our service, place an order, subscribe to our newsletters, provide feedback, or report a problem with our site.


5. Information Collected Automatically


5.1 Collection Methods As is true of most websites, we gather certain information automatically and store it in log files. This information may include IP addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.


5.2 Cookies and Tracking Technologies We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.


Please refer to our cookie policy for more information on this section.


6. Use of Information


6.1 Utilization of Data The data we collect helps us to provide, maintain, protect, and improve our existing services and develop new ones. This data is also used to:

  • Manage your account and provide you with customer support.
  • Perform research and analysis about your use of, or interest in, our products, services, or content.
  • Communicate with you by email, postal mail, telephone, and/or mobile devices about products or services that may be of interest to you.
  • Operate our website and applications, deliver the products and services you request, and improve the overall user experience.
  • Send you administrative or service-related emails, phone calls, text messages, and marketing communications (if you opt-in), and respond to your inquiries.
  • Tailor content and offers relevant to your interests and preferences.
  • To understand how our services are used, identify trends, and measure the effectiveness of our marketing campaigns.
  • To prevent fraud, enforce our terms of service, and protect the security and integrity of our systems.
  • To fulfill legal or regulatory requirements, such as responding to subpoenas or court orders.


6.2 User Information and Privacy: We take the privacy of our users seriously. We do not sell, rent, or trade personal information with third parties for their commercial purposes.

This site is protected and the Google Privacy Policy and Terms of Service apply.


7. Sharing of Information


7.1 Disclosure Practices We do not share your personal information with others except as indicated within this policy or when we inform you and allow you to opt out of having your personal information shared. We may share personal information with:

  • Service providers: We may share information with third parties that perform certain services on our behalf. These services may include fulfilling orders, providing customer service and marketing assistance, performing business and sales analysis, supporting our website functionality, and supporting contests, sweepstakes, surveys, and other features offered through our website.
  • Compliance with laws: We may disclose your information where required to do so by law or subpoena.


8. Third-Party Service Providers


8.1 Engagement of Third Parties We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.


8.2 Data Collection and Usage by Google Search Ads: Our website utilizes Google Search Ads to display targeted advertisements based on your browsing activities and interests. When you visit our site, Google may collect personal data such as your IP address, search queries, and interaction with advertisements. This data is processed by Google to deliver personalized advertising experiences and to measure the effectiveness of our ad campaigns.
We use Google Search Ads to promote our services more effectively and to reach audiences who may benefit from our products. The legal basis for processing your data in connection with Google Search Ads is your explicit consent, which you provide by accepting cookies on our website.


8.3 User Control and Rights: You have control over the personal information you share with Google through your ad settings and can opt out of personalized advertising by adjusting your preferences in your Google account. For more detailed information on how Google uses data when you use our site or apps, please visit Google's Privacy & Terms page.


8.4 Data Protection: We take measures to ensure that any data shared with Google is managed in accordance with privacy laws and our contractual agreements with Google, aiming to safeguard your privacy and data rights.


8.5 Data Processing by Calendly: We utilize Calendly, a third-party service, for scheduling appointments directly through our website. When you use Calendly to book an appointment, it may collect personal information such as your name, email address, and phone number to facilitate the booking process. The management and protection of your data by Calendly are governed by Calendly’s Privacy Policy. Please note that while we integrate these services, the handling of your data through Calendly is not under our direct control.


9. Legal Requirements


9.1 Disclosure for Law Enforcement Under certain circumstances, Digital Biz Agency may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).


10. International Data Transfers


10.1 Data Transfer and Storage Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.


11. Security of Your Data


11.1 Security Measures We prioritize the security of your data. We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include encryption, firewalls, and secure server facilities. However, no internet-based site can be 100% secure, and we cannot guarantee absolute security.


11.2 Data Breach Notification In the event of a data breach, we will promptly notify you in accordance with applicable law.


12. Data Retention


12.1 Retention Period We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements. After the retention period, we will securely delete or anonymize your personal information.


13. Children's Privacy


13.1 Age Limitations Our Services are not designed for individuals under the age of 13 (“Children”). In compliance with the California Online Privacy Protection Act (CalOPPA), we do not intentionally gather personally identifiable information from children under the age of 13. If you are a parent or guardian and suspect that your child has provided us with personal information without your consent, please contact us without delay.


14. Your Rights Under General Data Protection Regulation (GDPR)


14.1 Rights of EU Residents If you are a resident of the European Union, you have certain rights under the General Data Protection Regulation including the right to access, correct, update, or request deletion of your personal information. You also have the right to object to processing of your personal data, ask us to restrict processing of your personal information, or request portability of your personal information.


15. US Privacy Laws Compliance


15.1 Rights of California Residents As a California resident, you have specific rights regarding access to, deletion of, and sharing of your personal data. Digital Biz Agency complies with the California Consumer Privacy Act (CCPA) and provides California residents the right to not be discriminated against for exercising their rights.


15.2 Rights of Texas Residents Texas residents are entitled to certain protections under state privacy laws alongside federal laws. While Texas does not currently have a consumer-specific data privacy law like the CCPA, it does enforce regulations that protect personal information from unauthorized disclosure and breaches. If you believe your privacy rights have been violated, you may file a complaint with the Texas Attorney General's office.


15.3 Compliance with Other Applicable US Privacy Laws Digital Biz Agency also complies with other applicable state and federal privacy laws in the United States. This compliance ensures that all our users, regardless of their state of residence, receive robust privacy protections related to access, correction, deletion, and usage of their personal data. We commit to not discriminating against any user for exercising their rights under these laws.


16. Your Rights Under PIPEDA
If you are a resident of Canada, the Personal Information Protection and Electronic Documents Act (PIPEDA) provides you with certain rights regarding your personal information. These rights include:

  • Right to Know: The right to be informed about what personal information we collect, how we use it, and with whom we may share it.
  • Right to Access: The right to access and request a copy of the personal information we hold about you.
  • Right to Correction: The right to request correction of any inaccurate or incomplete information.
  • Right to Withdraw Consent: The right to withdraw your consent to the collection, use, or disclosure of your personal information, with some exceptions.


16.1 Protecting Your Privacy: We are committed to upholding the principles of PIPEDA and safeguarding your privacy. For more information on PIPEDA and our privacy practices, please refer to our full Privacy Policy. If you have any questions or wish to exercise your rights, please contact us on the email provided below in this document.


17. Managing Your Information


17.1 Accessing and Updating Your Information You may access, update, or remove your personal information that we collect by logging into your account and reviewing your account settings and profile. If additional assistance is needed, you can contact us directly through the provided contact methods.


18. Opt-Out Options


18.1 Marketing Communications You can opt-out of receiving marketing emails and text messages from us at any time by following the unsubscribe link and/or keyword included in such emails and text messages. You can also request that we cease using your information for marketing purposes by contacting us directly.


19. Links to Other Websites


19.1 External Links Our website may include links to external websites that are not directly controlled by us. While we aim to link only to sites that uphold the highest standards of privacy and security, users should exercise caution and review the privacy policies of any external sites before navigating them. We cannot guarantee or verify the contents of any externally linked website, and we are not responsible for any damages or implications caused by visiting such links.


20. Changes to This Privacy Policy


20.1 Policy Updates We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date" at the top of this policy.


21. Contact Us


21.1 How to Reach Us If you have any questions about this Privacy Policy, please contact us:

  • By email: support@digitalbiz.agency


22. Effectiveness and Amendments


22.1 Binding Nature This Privacy Policy is effective unless and until amended or replaced by Digital Biz Agency. Amendments will be effective immediately upon the posting of the amended Privacy Policy on the website. Your continued use of our services following the posting of changes will constitute your acceptance of such changes.


23. Severability


23.1 Enforceability If any provision of this Privacy Policy is held to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable. The invalid or unenforceable provision will be replaced with a valid and enforceable provision that achieves, to the extent possible, the economic, business, and other purposes of the invalid or unenforceable provision.


24. International Users


24.1 Applicability Our website is accessible from countries around the world and may contain references to services and content that are not available in your country. These references do not imply that we intend to announce such services or content in your country. Our content is designed to comply with United States laws and regulations and is intended for use by residents of the United States.


25. Contact Information for Further Inquiry


25.1 Reaching Out If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

  • Via email at support@digitalbiz.agency

    Mailing Address:
  • Digital Biz Agency
    539 W. Commerce St Suite #4415
    Dallas, TX 75208